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SERVICES
Voice Services
Key Features
Feature List
Phones
Open API VoIP Platform
Customers
Connectivity
SaaS
Managed Services
Network
Collateral

Large and Small Enterprise

Artisan serves large and small enterprises. Although our network is purpose built to support large enterprise customers, we gladly support small business too. Our network’s 99.99% uptime guarantee applies no matter your company’s size.

Testimonial

"We were looking for a company that had a strong reputation in their market space and a value proposition that met the business needs of its clients with the current economic climate. We were looking for a business that allowed us to grow at our own pace and not have a tremendous investment in infrastructure, inventory and back office overhead. The Artisan Master Exclusive Agent program was a perfect fit for our needs. We are excited about the opportunity Artisan gives us and look forward to a great year ahead."
 
Craig and Cindy Moser
- St. Louis Missouri.
Feature List


Find Me/Follow Me
Instant Call  Forwarding

Don’t miss any calls. With the assignment of one phone number to an employee, all incoming calls will find them whenever and wherever they want to be found. This allows for seamless transfers across the organization to their desk, cell, or home phones.
 
Visual Voicemail
 Prioritize and listen to your most important voicemails first. No longer will your employees be required to listen to multiple messages just to get to the important ones. View, sort, and even email your voice and fax messages. 
 
Click-to-Call
Speed dial with a click. Connect instantly with contacts including Microsoft Outlook® contacts. Let your mouse do the walking and start talking.
 
Call Logs
Visualize calling activity. Employee or supervisory opportunities to view real time, call reporting including caller name (if available) and telephone number for all calls inbound, outbound, or missed.
 
Auto Attendant
Efficiency, efficiency, efficiency. Incoming callers can self-select who they need to speak to without the requirement of a receptionist or operator.

911 Services
Safety first. 911 Services are provided with Artisan VoIP service.*
 
Automated Call Distribution
Upgrade customer service and support. With numerous ACD and Hunt Groups, you can direct incoming calls to the right person at the right time. If high touch is what you want, this is touchy-feely.


Employee Services



911 Services
Bridged Line Appearances
Call Forwarding
Call Hold
Call Jump
Call Logs (Inbound, Missed, Outbound)
Call Pickup
Call Screening
Call Transfer
Call Waiting
Caller ID
Caller Name
Click-to-Call (phone or browser)
Conference Calling (Multi-party)
Configurable Feature Codes
DID/DOD
Distinctive Ringing
Do Not Disturb
Feature Button Assignments
Find Me/Follow Me
Four-digit dialing
Hands-Free Dialing
Hosted Directory List (Personal, Group)
Moves, Adds, Changes
Multiple Calling Plans
Multiple Line Appearances
Personal/Company Directories
Redial
Speed Dial Buttons
Speed Dial Codes
Speed Dial Directories
Star Codes
System-Directed Pickup
Visual Voicemail
Voicemail
Unified Messaging
Wide-Area Dial plans
 
Company Services



Access Codes
ACD
Billing Codes
Call Groups
Call Pickup
Class of Service
Custom Music on Hold
Hunt Groups
Intercom
Music on Hold
On-net Calling
Private Dial Plans
User Groups




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